Please add us to your whitelist to enable the website to function properly. Some links in the article may not be viewable as you are using an AdBlocker. Now some users are reporting that they are able to get both warranty and out of warranty replacements for their devices by escalating their support call to a manager and quoting the support thread.Īre our readers affected by this issue? Let us know below. The relevant thread at Microsoft Answers has more than 600 replies, with Microsoft saying they are actively investigating the issue, but with no resolution in sight. The pen/ink section of the Surface App says: the Surface app needs an updated component from Windows Update in order to enable this feature.You can choose to keep your files, or clear. You will find the Reset button under the following path: Settings > Update & Security > Recovery > Reset this PC. Trouble shooter detects this but can not solve it. If none of the solutions provided above helped you solve the Surface tablet keyboard not working error, you might have to reset the Surface Pro device.

(Code 10) – An attempt was made to change the attributes on memory that has not been committed.

In device manager the Firmware has an exclamation mark on Surface ME saying: This device cannot start.Seems to use the fan more often (it even continued after shut a few times).Begins with completely black screen for about 20 seconds and no visible signs of turning on (lights on Fn key for instance) then the SURFACE screen, then the ring and eventually lock screen. It now takes ages to restart (used to start in a few dreamy seconds).After being shut down will only start up with long hold on power switch.but no screen-touch or pen response (pen button clicks still open pre-chosen programmes as they should) All of the keyboard/pad functions are working including zoom, scroll etc.The latest version is the Surface Pro 4 released last year. It is a hybrid, 2-in-1 detachable tablet with an interactive whiteboard. An update to the Surface Pro 4 on the 26th July this year has been causing major issues for owners of the device, effectively disabling the touchscreen on the device. Microsoft Surface is a series of Windows-based personal computing devices designed and manufactured by Microsoft and comes with Window.

Surface pro 4 touchpad not working